THE KNOWLEDGE CENTER

From initial setup to everyday checks.

Follow the setup guides for registration, API connections, copy rules, extension activation and alerts.

SETUP & OPERATIONS1 guide

A source generates trading actions and a follower receives signals. A route connects them and defines how they are handled.

  1. 01

    Confirm the source and follower are connected, validated and compatible in product and symbol.

  2. 02

    In Copy routing, select the source and follower you want to connect.

  3. 03

    Choose exact 1:1 or proportional sizing. Quantity ratios and leverage are separate settings; review both.

  4. 04

    Review opening, closing and same-direction additions. Confirm leverage overrides and risk limits before enabling the route.

  5. 05

    Check tasks and exchange results after activation. Read skipped or failed reasons before changing settings.

Opening and closing are separate permissions. Disabling either changes execution behavior; review them before activation.

Open customer console

Clear answers before you start.

Understand account permissions, feature limits and how billing works.

Need more guidance?

Include the time, exchange, page and error ID so the issue can be traced. Leave out passwords and full credentials.

Contact support